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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joyce Martin

April 26, 2024

5  out of  5 rating by Joyce Martin
"Lauren was a great help in setting up our new account with Stare Farm! Very professional and always friendly in answering any questions! Definitely an awesome addition to your staff! Thanks…Joyce Martin"
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Barrett Shirey

April 25, 2024

5  out of  5 rating by Barrett Shirey
"Ben and Crew are fantastic at customer service, met our needs with great response time, and had the best prices!"
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David Smith

April 22, 2024

5  out of  5 rating by David Smith
"Lauren Harpe was extremely professional, courteous, and prompt. She made it very easy for me to move my auto policy from Progressive who would not insure my new home in Austin to a bundled home and auto policy at an attractive price. Strongly recommend!"
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Frankie Solz

April 16, 2024

5  out of  5 rating by Frankie Solz
"Maya Adams at Ben Archer State Farm greeted me with courtesy & excellent customer service. I have longevity with them. My family & I feel safe & secure. I had an issue with renewal ID Cards & she was professional & resolved my concerns. They are my go to auto insurance."
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Ryan Miller

April 9, 2024

5  out of  5 rating by Ryan Miller
"Ben and his team are great people to work with. We have used them for our insurance for many years and just recently they were able to save me 2% on an auto loan refinance! Excellent customer service!"
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Alan Adams

March 27, 2024

5  out of  5 rating by Alan Adams
"We have had a great experience working with Ben and his team. We highly recommend Ben Archer State Farm."
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Liz Beth

March 25, 2024

1  out of  5 rating by Liz Beth
"Leaving SF after being a loyal customer since 1991. Not worth the high prices for what they cover, even with a million dollar umbrella policy for personal and business, they let my business go over a few hundred dollars. Hard to believe. Also, in over 10 years of doing business with Ben Archer, I've heard from him, personally, ONCE. Absolutely no appreciation, in my opinion. I'll gladly take my business elsewhere."
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Mandy Margiotta

March 19, 2024

5  out of  5 rating by Mandy Margiotta
"Jennifer Gray on Ben's team has been absolutely wonderful to work with! She is very responsive and knowledgeable. Insurance can be burdensome, but they make the process super simple!"
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AJ Antonescu

March 14, 2024

5  out of  5 rating by AJ Antonescu
"They have been helpful every time I've ever needed anything!"
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Srinivas chowdhury

March 13, 2024

5  out of  5 rating by Srinivas chowdhury
"I use Ben Archer for all my insurance needs from Auto, Home, Life etc., Jennifer Gray is simply awesome goes above and beyond to help, she always tries to find better ways to save me money. Very accommodating and tries to work around my tight schedules and gets the job done. I highly recommend Ben Archer, great team! and Thank you!"
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Luke Thompson

March 12, 2024

5  out of  5 rating by Luke Thompson
"Maya was extremely helpful and responsive with my claim"
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keyona white

March 12, 2024

5  out of  5 rating by keyona white
"Ben and his team most recently Brandi, always take great care of me and my policies. I enjoy having not only a insurance agent but also great friends. Thank you Ben Archer State Farm."
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notallwhowanderarelost

March 8, 2024

5  out of  5 rating by notallwhowanderarelost
"Staff are always very responsive to my emails and helpful. Our family insure 4 vehicles, one rv, our restaurant and have several life insurance policies."
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Jeff Smith

March 6, 2024

5  out of  5 rating by Jeff Smith
"Amazing team! We have been customers for years and are very pleased. Highly recommend. Zaida is professional, and very helpful!"
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Ryan Griffiths

March 5, 2024

5  out of  5 rating by Ryan Griffiths
"Zaida goes above and beyond and is always prompt in responding to us. We have been using Ben Archer for a while for home and auto and wouldn't want to work with anyone else. Highly recommend."
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Maegan Tomlinson

March 5, 2024

4  out of  5 rating by Maegan Tomlinson
"I have had a wonderful experience with the Ben Archer State Farm Agency. My agent Maya has been responsive and very helpful! Highly recommend."
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SunshineGrace1982

March 1, 2024

5  out of  5 rating by SunshineGrace1982
"My local State Farm office in Austin Has always provided, professional, responsive, and caring customer service. 🙏🏼🤍 I can’t imagine doing business with any other insurance provider! 🌟"
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Helen Markovich

February 28, 2024

5  out of  5 rating by Helen Markovich
"Maya Adams handled setting up our new policies very efficiently! She provided quotes and responded to all my emails very promptly! We chose State Farm because of her customer service!"
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Mayur Mehta

February 22, 2024

5  out of  5 rating by Mayur Mehta
"Ben Archer and his staff, are very responsive and support all my insurance needs - Home, Rental, Auto etc. The staff with the Underlying stable and highly rated insurance company - State Farm make for a very solid insurance provider for all my needs. I have been customer of Ben Archer Agency for my insurance needs for 20+ years!!"
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Brad Neeley

February 22, 2024

5  out of  5 rating by Brad Neeley
"Maya was excellent. She got me set up with motorcycle insurance quickly, and helped me figure out the best coverage for my needs. Hands down the best."
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jennifer ozuna

February 20, 2024

5  out of  5 rating by jennifer ozuna
"Great service! Maya has been so pleasant to work with during this process of getting quotes and switching our insurance over. She’s made it very easy! Thanks Ben Archer- State Farm!!"
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Adam Stout

February 15, 2024

5  out of  5 rating by Adam Stout
"Great to work with. Very supportive and open to questions."
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dan pearson jr

February 13, 2024

5  out of  5 rating by dan pearson jr
"This group of people are great. I've been a customer for almost 10 years!"
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Matthew Moore

January 31, 2024

5  out of  5 rating by Matthew Moore
"Maya is very knowledgeable. She was able to clearly explain my policy to me and helped see that all my needs were met."
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Lauren Lambdin

January 31, 2024

5  out of  5 rating by Lauren Lambdin
"I have all our policies here and am so impressed with the knowledge and customer service. Especially when it came to choosing our life insurance policies! They were patient with all my questions and didn’t try to sell me on more than we needed! I definitely recommend!!"