Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of alex sanchez

alex sanchez

August 19, 2026

5  out of  5
rating by alex sanchez
"Five star. Customer Service! I was quoted within 10 minutes and I had a policy started within 30 min. Friendly, courteous and knowledgeable!"
We responded:
"Thanks, Alex — fast, friendly, and knowledgeable is exactly what our team aims for. Glad to have you with our office here on Bee Cave Road; we're easy to reach whenever you need us. — Ben"
Profile photo of Zach Stirling

Zach Stirling

August 19, 2026

5  out of  5
rating by Zach Stirling
"Wow! I didn’t think it was possible to have a great experience shopping for insurance. Robert Bradshaw was so patient and walked me through all the details behind each coverage. It’s hard to believe that he saved me over $1,900 per year on auto and home coverage."
We responded:
"Wow right back at you, Zach — thank you! Robert takes his time with everybody who walks in, and I'll be sure he sees this. Glad you found our office here in Bee Cave. — Ben Archer"
Profile photo of mark alger

mark alger

August 17, 2026

5  out of  5
rating by mark alger
"Great experience and cheaper insurance win win!"
We responded:
"Appreciate this, Mark! A great experience is what our team works for every time. Welcome aboard — we're right here in the Austin area whenever you need us. — Ben & the team"
Profile photo of Maria Avendano

Maria Avendano

August 11, 2026

5  out of  5
rating by Maria Avendano
"I want to express my sincere appreciation for the outstanding customer service I received today. The representative offered me a better rate for my car insurance and handled everything with such professionalism, patience, and kindness. With my busy work schedule, it can be hard to stay on top of calls, but they took their time with me and made the entire process smooth and stress‑free. Thank you for your exceptional service — it truly made a difference."
We responded:
"Maria, this made my day — thank you. Taking real time with folks, especially with a busy schedule like yours, is exactly what our team is here for, and I'll pass your kind words along. We're right here on Bee Cave Road whenever you need us. — Ben"
Profile photo of kristi monkhouse

kristi monkhouse

August 3, 2026

5  out of  5
rating by kristi monkhouse
"Alex has been extremely helpful with providing my daughter insurance and self insurance. She has made this process so easy that didn’t even cause me any stress."
We responded:
"Thanks, Kristi! Alex has a way of making things feel easy, and I'll be sure to pass this along to her. Glad your family is with our office here in Bee Cave — we're here whenever you need us. — Ben"
Profile photo of Charlotte Brenner

Charlotte Brenner

July 31, 2026

5  out of  5
rating by Charlotte Brenner
"Was communicative and efficient in helping me get my coverage in place."
We responded:
"Appreciate this, Charlotte — communicative and efficient is exactly what we aim for. Welcome aboard, and know our Bee Cave Road office is easy to reach whenever you need us. — Ben Archer"
Profile photo of Barbara Van Zandt

Barbara Van Zandt

July 14, 2026

5  out of  5
rating by Barbara Van Zandt
"Alex reached out to me about a yr ago to do a quote on my truck Insurance with all state. She was and is a great help.at the time I couldn't change my insurance because of a issue . Then a month ago she called told me that I'm able to change my insurance and that the issue was taken cared of and I'd changed right away. Alex was able to save me 150.00 a month. I am so grateful she called back and to help me with big saving by coming to state farm."
We responded:
"Barbara, this made my day. Alex's follow-through is exactly why she's such a big part of our team — I'll make sure she sees this. Welcome to our State Farm family here in the Austin area. — Ben"
Profile photo of Karen Olson

Karen Olson

July 13, 2026

5  out of  5
rating by Karen Olson
"Quick, easy, confident, and thorough."
We responded:
"Thanks, Karen! Quick and easy is what we're going for every time. Our Bee Cave office is right here whenever you need us. — Ben"
Profile photo of Carly Stoy

Carly Stoy

July 8, 2026

5  out of  5
rating by Carly Stoy
"Really appreciate how responsive and easy to work with the team is - particularly Maya deserves a major shoutout for literally getting me documents made/updated in minutes. Truly never thought insurance could be described as “easy”, so I’m very happy to be with them"
We responded:
"So glad to hear it, Carly — Maya really is that fast, and I'll make sure she gets the shoutout. Having a real local team you can actually reach is the whole point — we're proud to serve neighbors all around West Lake. — Ben & the team"
Profile photo of Marian Justiss

Marian Justiss

July 1, 2026

5  out of  5
rating by Marian Justiss
"I'm really impressed. I have been with the same company for over 40 years and my is buying a house and got quotes from Alex. It prompted me to get with her as well. Not only am I saving about $3K/year in premiums, but she and the staff are extremely efficient. It appears that I will get quotes, ask questions, get answers, and then get four policies all in the same day."
We responded:
"Wow, Marian — after 40 years with the same company, having you give our office a look means the world. Alex will be so glad she made it easy, and I'll pass your kind words along to her. We're right here on Bee Cave Road whenever you need us. — Ben"
Profile photo of juan Gonzalez

juan Gonzalez

July 1, 2026

5  out of  5
rating by juan Gonzalez
"I finally decided to switch from Allstate to State Farm, and I’m so glad I did. Robert Bradshaw made everything incredibly easy and helped me save hundreds of dollars. He was patient, honest, and took the time to walk me through all of my options without ever making me feel rushed. It’s hard to find people who genuinely care about helping you, and Robert definitely does. I really appreciate all of his help and would recommend him to anyone looking for better coverage and better rates."
We responded:
"Juan, so glad the move over has been a good one — Robert takes real time with folks, never rushes, and genuinely cares, and I'll make sure he sees your kind words. Welcome to our office; we're easy to reach here in the Austin area whenever you need us. — Ben Archer"
Profile photo of Robert S. Bradshaw IV

Robert S. Bradshaw IV

June 30, 2026

5  out of  5
rating by Robert S. Bradshaw IV
"The team at Ben Archer State farm is friendly and experienced! I enjoy working with them and they are always quick to help with a smile. Highly Recommended..."
We responded:
"Dear Robert, We appreciate the time you took to give us such a great rating! We are glad that you enjoy working with us and the feeling is mutual. We look forward to providing you with more great experiences in the future. "
Profile photo of Debbie Edmundson

Debbie Edmundson

June 25, 2026

5  out of  5
rating by Debbie Edmundson
"Our family has been with Ben Archer State Farm for years. Excellent coverage and even better customer service! Highly recommend!"
We responded:
"Thank you, Debbie — having your family with our office all these years truly means a lot. We're proud to be right here in the Bee Cave area whenever you need us. — Ben"
Profile photo of Josh Meade

Josh Meade

June 17, 2026

5  out of  5
rating by Josh Meade
"I recently switched my home and auto insurance from Allstate to State Farm, and Robert Bradshaw made the entire process incredibly easy. He helped me save about $800 per year and made the transition smooth and hassle-free.

What really stood out was the personal service. Robert let me know I can reach out to him anytime with questions or concerns, which gives me a lot of confidence that I'll be taken care of. If you're looking for a responsive agent who provides great customer service and real personal attention, I highly recommend Robert Bradshaw and State Farm."
We responded:
"Appreciate this, Josh — Robert is exactly the kind of teammate you want in your corner, and I'll make sure he hears it. Glad to have you with our office here in the Bee Cave area, and we're right here whenever you need us. — Ben"
Profile photo of Mark Mariano

Mark Mariano

June 17, 2026

5  out of  5
rating by Mark Mariano
"Working with Robert Bradshaw made my insurance decisions and ordeal much much easier."
We responded:
"Means a lot, Mark — making things easier is exactly what Robert does best, and I'll pass your kind words along to him. We're glad to have you with our team here in the Lakeway area, and we're never far when you need us. — Ben & the team"
Profile photo of Jeff Gore

Jeff Gore

June 8, 2026

5  out of  5
rating by Jeff Gore
"Maya Adams with Ben Archer State Farm Insurance helped me with my auto insurance and also with a new Personal Liability umbrella policy. She was very helpful in explaining everything. Thank you Maya.

Jeff Gore"
We responded:
"Thanks so much, Jeff — Maya is exactly the kind of teammate you want in your corner, and I'll be sure she hears this. Glad to have you with our office here on Bee Cave Road, and we're right here whenever you need anything. — Ben"
Profile photo of Byron Aldridge

Byron Aldridge

May 29, 2026

5  out of  5
rating by Byron Aldridge
"Was greeted with excellent customer service that I was not offered where I was previously insured."
We responded:
"Welcome aboard, Byron! Excellent service is the whole job, and we're glad you felt the difference. Our Bee Cave Road office is right here whenever you need us. — Ben"
Profile photo of Matt T

Matt T

May 16, 2026

5  out of  5
rating by Matt T
"State Farm and Maya were great to work with, responsive, and competitive for home and auto. Recommended!"
We responded:
"— I'll be sure she hears this. We love taking care of folks around the Bee Cave area, and it means a lot when it shows. Anytime you need anything, our team's right here for you. — Ben Archer"
Profile photo of Tariq Baig

Tariq Baig

May 12, 2026

5  out of  5
rating by Tariq Baig
"I was contacted by Alex Munoz to see if I was still interested in insurance coverage for my home, autos, and fifth wheel. I mentioned that I had a couple of accidents on my driving record, but she still worked up a quote that nearly cut my current GEICO premium in half. In total, she saved me almost $6,000 a year, which is incredible.

If you’re looking to save money on insurance, I highly recommend contacting Alex Munoz at State Farm."
We responded:
"— I'll pass this along to her. We're proud to look after neighbors all over the Lake Travis area, and we're glad you found your way to our team. Welcome aboard! — Ben"
Profile photo of J. Moore McDonough

J. Moore McDonough

May 11, 2026

5  out of  5
rating by J. Moore McDonough
"The absolute best!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Ben Archer’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of A CW

A CW

May 5, 2026

5  out of  5
rating by A CW
"What a great experience with Robert Bradshaw. He was able to move my insurance to a local branch and offer some valuable information on things to consider for better coverage. I look forward to discussing additional insurance needs with him."
We responded:
"Glad you joined our office! And thanks for the kind words about Robert. We are very excited he is on our team. "
Profile photo of Johanna Roussel

Johanna Roussel

May 4, 2026

5  out of  5
rating by Johanna Roussel
"I was quite pleased with my interaction with Ben Archer agent Robert Bradshaw. He answered all my question and was very knowledgable about the products I was interested in. He was patient and helped explain the products in an away I could understand. Good job!"
We responded:
"Thank you!! I’ll make sure and let Robert know. We appreciate you! "
Profile photo of Simon Sellick

Simon Sellick

May 2, 2026

5  out of  5
rating by Simon Sellick
"Incredibly responsive and efficient whilst saving me $thousands per year across both policies. They also appear to have great supportive structures. Excited about the savings and participating with the new policies."
We responded:
"Hey Simon, Thanks for choosing us and leaving such a great review! We are so happy that you are pleased with your experience so far. We're always happy to assist so don't hesitate to reach out to us if you need anything. "
Profile photo of Helen Chavira

Helen Chavira

May 1, 2026

5  out of  5
rating by Helen Chavira
"Love the Ben Archer team. Great service Alex!"
We responded:
"Dear Helen, Thanks so much for taking the time to share your positive experience! We're thrilled that you received great service from Alex. We'll be sure to share your review with the rest of our team members as inspiration! "
Profile photo of Tim Reese

Tim Reese

April 30, 2026

5  out of  5
rating by Tim Reese
"Great service!"
We responded:
"Thanks for the kind words Tim! If you ever need anything please don't hesitate to reach out to our team."